Chai 250g

At Beartown Coffee Company, we strive to provide our customers with the highest quality coffee and exceptional service.

If you are not completely satisfied with your purchase, we are here to help.

1. Returns

You have 30 calendar days to return an item from the date you received it.To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

You need to provide the receipt or proof of purchase.

2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item.

We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment.

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

3. Shipping

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non-refundable.If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Contact Us

If you have any questions on how to return your item to us, contact us at beartowncoffee@outlook.com.

We exclusively ship to UK addresses. Enjoy FREE Royal Mail delivery, typically within 3-5 working days. Please note that some non-mainland UK addresses may incur an additional charge.

 

A 1 x 250g or 2 x 250g bag should fit through your letterbox.